Diamond Perks

$100 STORE CREDIT

Every 3 months we’ll add $25 to your Alala account. Credits accrue over time, so you won’t lose any unused credit


FREE RETURNS

If you’re not in love with something you’ve ordered we will cover your return shipping fee

$5 SHIPPING

Pay only $5 for USA ground shipping when you spend under $175 instead of $10

EXCLUSIVE SALE OFFERS

First dibs to sales and exclusive diamond member only offers

EARLY ACCESS TO NEW PRODUCTS

Members-only early access to new product launches and events

ALALA PARTNER PASS

Your membership benefits go beyond Alala. Receive exclusive discounts and offers to brands you’ll love, curated by us

REFER-A-FRIEND

Get $15 in bonus credit for every friend you refer to the Goddess Diamond membership

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Diamonds are a girl's best friend.

So is this membership.

JOIN NOW

It Gets Better

Diamond members will also automatically earn even more benefits based on their spend levels.


Benefits Silver
Create an account		 Gold
Spend $400 - $799		 Platinum
Spend $800
Point Multipliers 1x 1.5x 2x
Free standard shipping on orders over $175 ✓ ✓
Free standard shipping ($10 off international) ✓
Product Feedback ✓ ✓
Surprise Giveaways ✓ ✓ ✓

How It Works

  • Step 1.

    Get Diamond Membership

    Add Diamond Membership to your cart by click the "Join Now" button

  • Step 2.

    Checkout

    Purchase Diamond Membership and any other Alala styles. Note: You will instantly enjoy $5 ground shipping*

  • Step 3.

    Access your Account

    Login or create an account to access your first $25 credit.
JOIN NOW

FAQs

SIGNING UP
Q: How do I join?
A: Add the membership to your cart and go through the checkout process like any other purchase. After checkout, you’ll receive an onboarding email that explains how to access member benefits.
Q: Is the membership fee a recurring charge?
A: Yes. Members pay $99 every year for access to the membership program. The membership will auto-renew until you decide to cancel. You can cancel your membership’s auto-renewal at any time through your account portal (include a link) or by contacting our customer support team support@alalastyle.com. There are no termination fees or hidden costs associated with cancellation, though all purchases of the membership are final. If canceled, your membership will still remain active through the current billing period.
Q: Do I need to have an account?
A: Yes. Once you sign up, you’ll be prompted to create an account (if you don’t already have one). This is how you will access your store credit, referral links, and management of your membership.
Q: Is there anywhere my membership benefits are not valid?
A: The member discounts and free shipping benefits can only be used on our website. The discounts and free shipping benefits can not be used on 3rd party platforms such as Facebook Shop, Instagram Shop, or Amazon.
Q: How is the membership different from the current rewards program?
A: Membership is a paid experience that provides deeper experiences with our brand than our current rewards program. Rewards are free to join but don’t unlock as unique of an experience as the membership program. 
ACCESSING YOUR BENEFITS
Q: My benefits aren’t working - why?
A: You must use the same email you used when purchasing your membership in order to access your benefits. You have to sign in to your account to access your membership benefits.
Q: How do I access my $5 shipping benefit?
A: $5 USA ground shipping for any orders under $175 is automatically applied at checkout, no code needed. Any orders over $175 qualify for free USA ground shipping. 
Q: How do I take advantage of my early access to sales and launches?
A: You’ll be emailed separately from the rest of our customers to ensure you’re the first to know about any major sales and new product drops. There’s nothing you need to do to access this benefit other than opening any emails from us.
MANAGING YOUR ACCOUNT
Q: How can I cancel my membership?
A: You can cancel your membership from your account portal (link) at any time or by contacting our customer support team support@alalastyle.com. There are no termination fees or hidden costs to cancel, but we do not provide refunds or credits, including partially used store credits.
Q: Can I pause my membership?
A: No, we do not support pausing or skipping your membership at this time. However, you can cancel and rejoin the membership at any time. 
Q: How do I update my payment method?
A: You can update your payment method at any time from your account portal.
Q: Can I return my membership or request a refund?
A: All purchases of the membership are final and cannot be returned or refunded. You can cancel your membership auto-renewal from your account portal (link) at any time or by contacting our customer support team support@alalastyle.com. If canceled, your membership will remain active until the end of the billing period.
Q: How do I update my payment method for the recurring membership charge?
A: You can update your payment method from your account portal (link) at any time.
Q: Why aren't my benefits working?
A: Your benefits are linked to the email address you used to purchase membership, so you need to use that same email to access your benefits.

Any other questions? Email us at support@alalastyle.com